I accept credit cards online or checks can be mailed to me.
Orders will not ship until payment is received.
All packages are sent via USPS first class mail. I am unable to track a package, predict how long it may take for the package to arrive, and am not responsible for packages taking longer than the USPS estimated time of delivery. Notification will be sent once an item has been shipped.
If you live in the Seattle area and would like to pick up your item, please use the discount code "LOCAL" at check out to waive shipping costs.
US shipping costs are $5.00 per shipment. All shipments are sent USPS first class.
Custom-made orders may take up to 10 weeks to ship depending on my workload at time of the order. I will provide you with an approximate shipping date when you place the order.
International shipping is $15. Packages are shipped via USPS International First Class and can take 2 weeks for delivery, but may take up to 3-4 weeks depending how long a package is held in customs.
All import taxes/duties associated with international shipping are the responsibility of the customer.
Returns & Exchanges
Please contact me at firstname.lastname@example.org if you are unhappy with your purchase so I can help remedy the situation. All items are hand made & will vary. I am happy to accept exchanges, but kindly decline returns unless an item is damaged. Return postage on exchanges is the responsibility of the buyer.
I create my pieces with care and build them to last, but occasionally things happen. I will cover repairs up to 30 days from purchase and after that on a case by case basis. Please contact me before sending pieces back for repair. Customer is responsible for return shipping.